What are Processes?
Under the policies are the processes.
The ISO definition of a process is:
‘A process is a set of inter-related activities that turn inputs into outputs’
Simply put, a process sets out what you do, but not how you do it. There is an assumption that the individual would know how to perform the task and where to find the appropriate materials to do so. If further guidance is required it should be set out in a procedure or work instruction.